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There are leaders and there are those who lead. Leaders hold a position of power and influence. But those who lead inspire us. It doesn’t matter if it is individuals or organizations that inspire us – we follow them not because we have to, but because we want to. We follow them not because of them, but for ourselves.
INFORMATION
More information coming soon …
In the current business context, companies are struggling with rapid change, with finding competitive advantage in a globalized economy, and in finding, keeping, and motivating talent in a changing workforce. Emotional intelligence (EQ) has become a critical factor when it comes to coping with these specific challenges and for sustaining high performance in this environment.
INFORMATION
Multiple implementation strategies have been used to deploy EQ, particularly in developing leadership and culture, and for selection and retention. The emotional intelligence competencies are measurable and learnable. They can be improved through training and coaching. The most effective implementation strategies seek to integrate EQ into the organizational culture.
Impact
- Increased sales performance through recruiting and training more emotionally intelligent salespeople.
- Improved customer service through recruiting higher EQ customer service representatives.
- Superior leadership performance by developing and recruiting for executive EQ.
- Better team performance, with higher productivity and profit growth.
Are you interested and want to know more?
